In an emergency, call the Ambulance Service on: 999
Call NHS 111
Anyone who lives in, or is visiting, Bedfordshire, have a new number to call when they need medical help fast, but it's not a 999 emergency, life-threatening situation. The new number is 111.
This NHS phone service provides a new way to ensure you receive the right care, from the right person, in the right place, at the right time. When you call you will be assessed, given advice and directed straight away to the local service that can help you best. That could be an out of hours GP, a walk-in centre, community nurse, late opening pharmacist, or if needed, A & E.
The number is available 24 hours a day, 7 days a week, 365 days a year. Calls from landlines and mobile phones are free. The NHS Direct phone service is no longer operating in Bedfordshire.
For less urgent health needs, such as flu or stomach upset, you should still contact your GP or local pharmacist in the usual way. You can still call your GP practice any time, to be directed where to go or call.
In Bedfordshire, the NHS 111 service is provided by South Central Ambulance Service. Callers to 111 will speak with fully trained call advisers who are supported by experienced nurses and paramedics. They use a clinical assessment system to assess callers' needs safely and effectively and direct them to the right NHS service. NHS 111 helps patients get the right service at the right time.
When to use it
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
For less urgent health needs, contact your GP or local pharmacist in the usual way.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
For immediate, life-threatening emergencies, continue to call 999.
Your nearest hospitals with A&E departments are:
- Bedford Hospital - Kempston Road, Bedford, MK42 9DJ. Main Switchboard: 01234 355122. Website: www.bedfordhospital.nhs.uk
- Luton & Dunstable Hospital - The Luton and Dunstable Hospital, Lewsey Road, Luton LU4 0DZ. Website: www.ldh.nhs.uk
In the event of a fire, call the Fire Service on: 999
In an emergency, call the Police on: 999
For non-emergencies contact:
- Ampthill Police Station, Woburn Street, Ampthill, MK45 2HX
- Tel: 01234 841212
- Text: 07786 200011
Opening Hours: Mon - Fri 09:00am - 5:00pm (Closed 1:00pm - 2:00pm)
Local Resilience Forum
The Bedfordshire and Luton Local Resilience Forum (www.bllrf.org.uk) - was formed in 2004. It brings together the emergency services, local authorities, National Health Service and other agencies (including the voluntary sector) which are all required to respond to any major emergency in Bedfordshire and Luton. Emergencies may include flooding, terrorism, the effects of extreme weather, transport disasters or pandemic influenza.
The Forum have launched a new website, 'What would you do if..?' at www.whatwouldyoudoif.co.uk which will help our community feel more prepared in the face of an emergency.
British Telecom fault reporting
- To report a telephone fault Phone: 0800 800 151
- To check or track phone or broadband problems online Web: www.bt.com/consumerFaultTracking/
If you spot a potential hazard on or near an overhead electricity line warn anyone in the vicinity to evacuate the area and contact the National Grid:
- Phone: 0800 40 40 90
- Website: www.nationalgrid.com/uk/Electricity
In the event of a power cut please contact our local provider, EDF Energy:
- Phone: 0800 783 8838
- Website: www.edfenergy.com
To report an emergency, call the National Gas Emergency Service:
- Phone: 0800 111 999 (this line is available 24 hours a day).
- Website: www.nationalgrid.com/uk/Gas/Safety/Emergency/
If you find a leak or burst pipe in your home, you should telephone a plumber immediately. If you see a water leak or burst pipe in the road, on a pavement or any other place, phone Anglian Water Leak Line:
- Phone: 0800 771 881 (this line is available 24 hours a day).
- Website: www.anglianwater.co.uk
Salt Bin Locations:
- Elms Lane - by junction Russell Drive by shops
- Queens Drive - opposite No. 37
- Park Rd and Chapel Lane junction
- Brewery Lane - near No. 7
- Station Road - outside The Firs Lower School
- Station Road - junction with Dunstable Road
- Glebe Road - junction with Flitwick Road
- Ampthill Hill (B5300) - Hazelwood Lane
- Ampthill Hill (B530) - top
- Maulden Road - near Ailesbury Road Roundabout
- Chandos Rd - junction with Katherine's Gardens
- Ailesbury Rd - between Rushbrooke Close and Church Street